PRIVACY POLICY

Brothers & Brand
www.brothersandbrand.com
Last Updated: September 2026

Introduction

Brothers & Brand (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, prospects, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.brothersandbrand.com, submit information through our forms, schedule a consultation, communicate with us, or otherwise interact with our services.

Please read this Privacy Policy carefully. If you do not agree with its terms, please discontinue use of our website and services.

Information We Collect

Depending on how you interact with Brothers & Brand, we may collect the following categories of information:

Personal Information

This may include:

Name

Email address

Phone number

Business name

Mailing or business address

Other contact information you voluntarily provide

Business Information

When requesting information, completing a qualification form, or scheduling a consultation, we may collect information regarding your business, including:

Approximate monthly revenue

Number of employees

Current advertising activity

Approximate advertising investment

Marketing and customer acquisition challenges

Business goals

Services of interest

Readiness to implement marketing or growth initiatives

Other information voluntarily provided about your business

Communications

We may collect and retain communications you send to us through:

Website forms

Phone calls

SMS/text messaging

Appointment scheduling systems

Social media or advertising platforms

Other communication channels

Website and Usage Information

We may automatically collect certain technical information when you use our website, including:

IP address

Browser type

Device information

Pages visited

Referring pages or websites

Date and time of visits

Website interactions

Approximate location derived from technical information

We may use cookies, pixels, analytics technologies, and similar tools to collect this information.

How We Collect Information

We may collect information:

Directly from you when you complete forms on our website

When you submit information through advertising or lead-generation forms

When you schedule a consultation

When you contact us by phone, email, SMS, or other communication channels

When you interact with our advertisements or digital content

Automatically through cookies, pixels, analytics tools, and similar technologies

Through service providers and platforms used to operate our marketing and customer relationship systems

How We Use Your Information

We may use the information we collect to:

Respond to inquiries

Evaluate service requests

Determine whether our services may be appropriate for a prospective client

Schedule and confirm consultations

Send appointment confirmations and reminders

Provide requested services

Communicate regarding existing or potential services

Provide customer support

Manage customer and prospect relationships

Send marketing and promotional communications when appropriate consent has been provided

Improve our website, advertising, services, and customer experience

Analyze website and marketing performance

Maintain the security and integrity of our systems

Comply with applicable legal and regulatory requirements

SMS / Text Messaging

Brothers & Brand may offer SMS/text messaging as a method of communication.

By providing your mobile phone number and expressly opting in through the applicable consent mechanism, you consent to receive SMS or MMS messages from Brothers & Brand according to the type of consent you provide.

Messages may include:

Appointment confirmations

Appointment reminders

Consultation follow-ups

Responses to inquiries

Service-related notifications

Customer support communications

Marketing or promotional messages if you have separately consented to receive them

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may opt out of SMS communications at any time by replying STOP to a message.

After submitting an opt-out request, you may receive a confirmation message. You will then no longer receive messages from that messaging program unless you opt in again.

For assistance, reply HELP or contact Brothers & Brand using the contact information provided on our website.

SMS Consent and Mobile Information

Brothers & Brand does not sell, rent, or share mobile information with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers or subcontractors that provide support services on our behalf, such as customer service, communications infrastructure, CRM systems, appointment scheduling, or other services necessary to operate our business.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in information and consent will not be sold, rented, or transferred to third parties for their own marketing purposes.

Sharing of Information

We do not sell or rent your personal information.

We may disclose information when reasonably necessary:

To service providers that assist us in operating our business

To technology providers that support our website, CRM, communications, analytics, advertising, or scheduling systems

To professional advisors where necessary

To comply with applicable laws, regulations, legal processes, or governmental requests

To protect the rights, property, security, or safety of Brothers & Brand, our clients, or others

In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction

Service providers receiving information on our behalf are expected to use that information only for the services they provide to us and subject to applicable contractual and legal requirements.

The SMS consent protections described above apply regardless of these general information-sharing provisions.

Cookies and Tracking Technologies

We may use cookies, pixels, analytics technologies, and similar technologies to understand how visitors interact with our website and marketing.

These technologies may help us:

Measure website traffic

Understand visitor behavior

Improve website performance

Measure advertising effectiveness

Provide more relevant marketing experiences

You may configure your browser to refuse or limit cookies. Certain website features may not function properly if cookies are disabled.

Third-Party Services

Our website and services may integrate with third-party services such as CRM platforms, analytics providers, advertising platforms, appointment scheduling systems, payment processors, and communication providers.

These third parties may process information according to their own privacy policies and contractual obligations.

We encourage users to review the privacy policies of third-party services when appropriate.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the ability to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of certain personal information

Opt out of marketing communications

Withdraw certain previously provided consents

To stop receiving marketing emails, you may use the unsubscribe mechanism provided in the applicable email.

To stop receiving SMS messages, reply STOP to the applicable message.

You may contact Brothers & Brand regarding other privacy requests using the contact information provided below.

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.

Changes will be published on this page with an updated “Last Updated” date.

We encourage visitors to periodically review this Privacy Policy.

If you have questions regarding this Privacy Policy, your personal information, or our SMS communications, please contact:

Brothers & Brand
New Jersey, United States

Website: www.brothersandbrand.com
Phone: +1 (862) 298-4715